1. Submit project details
Share product details, URL, photos/catalog files, or a voice note so Admin can understand the sourcing request.
Importer packages
Choose the Right Factory Access Package
اپنے import budget اور ضرورت کے مطابق package منتخب کریں۔ Payment is encouraged at project submission so admin can review and prepare the project for FMS assignment.
2. Complete payment verification
Manual payment references are reviewed by Admin. FMS work does not start before payment is verified.
3. Receive admin-reviewed report
Factory options are gathered by FMS and released only after Admin prepares a sanitized importer-safe report.
Factory Discovery
PKR 100,000-300,000
PKR 18,000
Best for first-time and smaller import budgets.
Recommended use
First-time importers or small shopkeepers who need a practical first look at suitable China factory options.
- Up to 3 factory options
- Basic comparison
- Admin-reviewed report
- Delivery: 5-7 business days
Delivery timeframe: 5-7 business days
What importer gets
- Project ID and private importer tracking
- Admin-reviewed product requirement check
- A small shortlist of factory options when payment and review gates pass
Not included
- Guaranteed factory acceptance or fixed factory price
- Sample coordination, live negotiation, customs clearance, or shipping delivery
- Direct importer contact with FMS or factories
Next step: Submit product details and complete manual payment verification so Admin can prepare the project for sourcing review.
Start with this packageFactory Match Plus
PKR 300,000-700,000
PKR 35,000
Recommended for established shopkeepers and repeat buyers.
Recommended use
Established shopkeepers who want stronger comparison, clearer evidence, and admin-reviewed supplier notes.
- 5 factory options
- Better comparison
- Basic negotiation support
- Factory reliability notes
- Delivery: 7-10 business days
Delivery timeframe: 7-10 business days
What importer gets
- Five factory options where suitable options are available
- Better comparison notes and factory reliability signals
- Basic negotiation support through platform-controlled workflow
Not included
- Guaranteed final factory deal, stock availability, or price stability
- Importer-to-FMS direct communication
- Customs, shipment delivery, or payment to factories outside a separate approved workflow
Next step: Start the project, upload any photos/catalogs, then submit payment reference for Admin verification before FMS work begins.
Start with this packageImport Partner
PKR 700,000-1,500,000+
PKR 75,000
Best for larger or more complex sourcing decisions.
Recommended use
Larger or more complex import decisions where the importer needs a wider reviewed comparison and priority admin oversight.
- 8-10 factory options
- Dedicated FMS
- Negotiation support
- Sample coordination guidance
- Priority admin support
- Delivery: 10-15 business days
Delivery timeframe: 10-15 business days
What importer gets
- Wider factory option search and priority admin handling
- Dedicated FMS workflow where operationally suitable
- Sample coordination guidance and stronger comparison support
Not included
- Guaranteed factory contract, shipment delivery, or customs outcome
- Release of private factory contact details without an approved future workflow
- Any direct FMS/importer messaging or off-platform payment collection
Next step: Share a complete requirement brief and payment reference; Admin verifies payment and controls FMS assignment before deeper sourcing starts.
Start with this packageOptional services
Add-ons for translation, checks, samples, and coordination
Add-ons are optional and should later be configurable in admin settings. Legal contracts, technical specifications, certifications, and payment terms may require human/admin review.
AI Trade Translation
HighlightedPKR 5,000/project
Chat translation support for Urdu, English, and Chinese project communication.
Voice Note Translation
PKR 8,000-12,000/project
Future voice note translation workflow for importer and FMS communication.
Document Translation
PKR 2,000-5,000/document
Future document translation with admin or human review where needed.
Live Factory Call Translation
PKR 15,000-30,000/session
Future live interpretation support through an approved platform workflow.
Supplier Background Check
PKR 12,000
Extra admin-reviewed supplier background research.
Video Factory Tour Coordination
PKR 20,000-35,000
Coordination support for factory-side video evidence.
Sample Coordination
PKR 15,000
Guidance for sample coordination through the platform workflow.
Shipping Coordination Support
PKR 15,000
Support for shipping coordination questions and next steps.
Urgent Processing
+40%
Priority handling where operational capacity allows.
Refund protection
- Full refund before FMS assignment.
- After FMS assignment, refund is admin-reviewed based on completed milestones.
- If the promised service is not delivered within the package timeframe, full refund applies subject to documented exceptions.
Payment and service boundaries
What happens after you choose a package
Factory Discovery
Submit product details and complete manual payment verification so Admin can prepare the project for sourcing review.
Start with this packageFactory Match Plus
Start the project, upload any photos/catalogs, then submit payment reference for Admin verification before FMS work begins.
Start with this packageImport Partner
Share a complete requirement brief and payment reference; Admin verifies payment and controls FMS assignment before deeper sourcing starts.
Start with this packageChinaPak ImportHub does not guarantee factory acceptance, fixed prices, customs clearance, shipment delivery, or any off-platform factory deal. Payment is verified by Admin before FMS sourcing work starts.
Package comparison
| Feature | Factory Discovery | Factory Match Plus | Import Partner |
|---|---|---|---|
| Factory options | Up to 3 | 5 | 8-10 |
| Negotiation support | Not included | Basic | Included |
| Dedicated FMS | Assigned by admin workflow | Assigned by admin workflow | Dedicated FMS |
| Sample coordination guidance | Not included | Guidance as needed | Included |
| Priority support | Standard | Standard | Priority |
| Translation availability | Available as add-on | Available as add-on | Available as add-on |
Importer FAQ
Before you start an Import Project
When does factory search start?
Factory matching starts only after Admin verifies payment and the project passes Admin review. Until then, the project remains in payment/admin review status.
Can I contact the FMS directly?
No. FMS users submit factory options and evidence to ChinaPak Admin. Importers do not directly contact FMS users through the platform.
What if my product details are incomplete?
You can submit text, a product URL, photos, screenshots, catalog/spec files, or a voice note. Admin may ask for more information if the requirement is not clear enough.
What payment proof do I submit?
Submit the payment method, amount, payer name, date, and transaction/reference number. Do not share card numbers, banking passwords, OTPs, or private account credentials.
Can ChinaPak guarantee exact factory price?
No. Factory quotes, availability, MOQ, lead time, and acceptance can change. ChinaPak provides platform-assisted sourcing and admin-reviewed information, not a guaranteed final factory deal.
Can I request a refund?
Refunds follow platform rules: full refund before FMS assignment, and Admin-reviewed refund decisions after work starts based on completed milestones.