Before you start
You can compare packages, verify the platform or representative, and then submit product details through the Importer Start flow.
ChinaPak ImportHub
Frequently Asked Questions
China سے import شروع کرنے سے پہلے عام سوالات کے آسان جواب۔
These answers explain the public-facing workflow in plain language. Exact operational decisions are handled through your Import Project ID and admin review.
During sourcing
FMS work starts only after payment is verified and admin approves the project. Importers do not directly message FMSs.
After reports
Importer-facing reports contain sanitized, admin-approved information. Raw submissions, factory contact details, and admin-only notes remain private.
FAQ
Common questions before starting
Is ChinaPak ImportHub a marketplace?
No. It is a project-based sourcing support platform. Importers submit an Import Project, admins review it, FMSs research factories in China, and importer-facing reports are released only after admin review.
Can I talk directly to the FMS?
No. Importers and FMSs do not communicate directly. Admin controls communication so importer contact details and FMS contact details stay protected.
When does FMS work begin?
FMS work begins only after payment is verified and admin approves the Import Project for assignment. Unpaid leads are follow-up records only.
Can I get a refund?
A full refund is available before FMS assignment. After FMS assignment, refund requests are reviewed by admin based on completed milestones and evidence.
Will I see factory contact details?
Not automatically. Factory contact details are sensitive and admin-only unless a future approved package/workflow explicitly allows release.
Ready to move from idea to Import Project?
اپنا امپورٹ پراجیکٹ شروع کریں
Submit product details, choose a package, and keep the workflow under ChinaPak ImportHub admin review.